We require 1-3 working days to process your order before it leave our warehouse. However, we strive to pack and ship all orders within 48 hours after payment received
Order made public holiday will only be shipped on the next working day.
(our working days - sunday to thursday)
Minimum shipping cost is RM10 (Semenanjung) & RM17(Sabah/Sarawak). However the cost will be varied depending on the weight of ordered items & delivery location which will be automatically calculated and shown at the end of the order process.
J&T delivers within 1-3 working days. Tracking number will be provided
We will not be held responsible for any damage, losses or delay of shipment by J&T. Customer may contact service provider by using the tracking number provided via two simple ways;
Track your parcel whereabouts through https://www.jtexpress.my/track.php using the tracking no provided.
Simply contact your local J&T office or directly call J&T Hotline : 03-92129660
Uncollected parcel return back to us will not be refunded/exchanged. New shipping fees need to be made for a new delivery.